Book a Service 

To book a fork , shock or seat post service with ProFlow Suspension please Click the booking link below which will take you to our booking system. Please provide as much information as possible. 

Please make sure you drop your item(s) to be serviced at the drop off location the day before your booking. If you have any questions please feel free to get in touch. 

Booking Rules 
  • Maximum 3 items per booking (1 bikes worth - fork/shock/seatpost)

  • Please provide as much detail as possible

  • Add your weight/bike/service items details on the personal details page

  • Payment will be taken by the authorised dealer you have chosen to drop your items into.

If you have any questions about service bookings, you can look at our FAQ's or the fork servicing/shock servicing/seatpost servicing info pages. Or feel free to contact us.

ProFlow Suspension Service Guarantee

All suspension items and seat posts serviced by ProFlow Suspension come back to you with a 2 month ProFlow Workmanship Guarantee.

If you have an issue with your serviced item within 2 months of the service please get in touch and it can be booked in for a ProFlow Workmanship Warranty - we'll fix the issue free of charge.

Terms and Conditions for the guarantee

  • Must be within 2 months of service date specified on set up sheet.

  • Must not have been altered or tampered with by outside parties since date of service

  • If during initial service ProFlow communicates known issues with suspension item/seatpost and customer declines ProFlow recommendations for additional replacement parts outside of regular servicing - warranty will be void which will be specified on set up sheet.

  • If when pulling apart your suspension item issues are discovered and you choose not to proceed with full service you will be charged for 1 hours labour at standard rate. 

Opening Hours

Mon-Fri 08.00-18.00

Saturday - on  request

© 2021 by ProFlow Suspension Queenstown