If you are posting suspension, send directly to us with the following address - 

ProFlow Suspension Services 
51 Industrial Place
+64 27 331 1144

Please book in the suspension items for servicing using the ProFlow online booking system

Please allow minimum 3 days from the date you've posted the shock when choosing a date and time allocation for the service. Please ensure you include the customers name, email and phone number in all bookings.


If parts are required we will contact the customer directly to work out the best way to proceed. 

Once the job is complete -

Your store will be invoiced and the item will be couriered back directly to your store. The return courier fee included in the cost of the service.


Once you have received the item back to your store please follow your manager's instructions on how to proceed. The RRP will be attached to each item shown on a tag, and by email to the workshop address.


If you have any issues or questions please call 0273311144

Need help with completing the booking form? Please check out our booking instructions below.